frequently asked questions

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sales / account questions

how does the payment process work? when will I get my themes?

The payment is proceeded by the trusted payment gateway, such as Paypal. We do not stored nor proceed payment on our server to ensure the highest security for you. After you enter all required info on our site it will redirect to Paypal to proceed the payment. Upon payment completed you will be taken back to our store, just logged in and you will see links to download.

what payment options do you offer?

The payment is proceeded by the trusted payment gateway, such as Paypal. We do not stored nor proceed payment on our server to ensure the highest security for you. After you enter all required info on our site it will redirect to Paypal to proceed the payment. Upon payment completed you will be taken back to our store, just logged in and you will see links to download.

prestashop theme questions

what is a standard license vs developer license?

There is a little difference, Standard license has no Photoshop design files provided. Developer licensed includes Photoshop files which allow developer to easily modify the design and apply to the theme.

what browsers are your PrestaShop themes compatible with?

Although we don't give any guarantee on browser compatibility, all our themes are tested thoroughly in all these major browsers like:

  • Firefox 3.5 and higher
  • Internet Explorer 7, 8, 9
  • Opera 9+/
  • Safari 4+
  • Google Chrome

technical troubleshooting

the theme didn't work out, what should I do?

Please contact us we will help you trouble-shoot.